Contact Us

We’re here whenever you need to reach us. Contact us to make your reservation by phone, comment on your recent stay or receive answers to your questions about Best Western®.

Smiling Customer Service Agent

Reservations


To book a reservation, explore our hotels online, or call to speak with a reservation agent at the number listed below. 

Contact Us By Phone

Australia: 131 779 

New Zealand: 0800 237 893

To book hotel in another location around the world:
View Worldwide phone reservations 




 

Contact Us By Phone

Enquiries
Customer Service Requests and Feedback: au.customerservice@bestwestern.com

Best Western Rewards®
Customer Service


For all cardholder enquiries including application enquiries, point balances, redemptions, statements, lost cards and change of details.

Contact Us By Phone

Seven days: 9 am – 4pm (AEST)

Australia: 1800 222 422

New Zealand: 0800 700 499 

 







 

Contact Us By Phone

email 
au.customerservice@bestwestern.com

Postal Address:
PO Box R1809 Royal Exchange, NSW 1255 Australia

Best Western Australasia Head Office
Street Address: Level 4, 17 Castlereagh Street, Sydney 2000 Australia
Postal Address: PO Box R1809 Royal Exchange, NSW 1255 Australia
Phone: +61 2 8913 3300
Fax: +612 8572 9998

Couple at front desk


Brand Membership and Hotel Development Enquiries

Find out more about the full suite of brand offerings we have available with BWH Hotels  (Best Western, WorldHotels and SureStay) on joinbwhhotels.com.au/ or email at join@bwh.com

team of sales agents


Contact your local Sales Manager
Best Western Australasia has a team dedicated to working with travel professionals and our corporate clients, to ensure you make the most of your Best Western account.
Phone: +61 2 8913 3300
Email: au.sales@bestwestern.com