6 June, 2016
In a proud tradition, 79 Best Western hotels in Australia and New Zealand have been awarded TripAdvisor’s 2016 Certificate of Excellence.
51% of Best Western properties in Australasia received a Certificate of Excellence, up from 46% in 2015. In the company’s best performance since the awards began six years ago, this result demonstrates the brand’s commitment to ensuring an exceptional guest stay each and every time.
“We are immensely proud to have over half of our member hotels receive this honour,” said Best Western Australasia’s Head of Commercial, Steve Richards.
“These awards truly represent the voice of the guest. The next instalment of our I Care program, Every Guest Every Time, continues to place emphasis on exceeding our guests’ expectations,” he said.
Globally, more than 1,800 of Best Western’s 4,000 hotels received the TripAdvisor accolade in 2016.
The achievement celebrates hospitality businesses that have earned great traveller reviews on TripAdvisor over the past year.
“With the Certificate of Excellence, TripAdvisor honours hospitality businesses that have consistently received strong praise and ratings from travellers”, said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. “This recognition helps travellers identify and book properties that regularly deliver great service. TripAdvisor is proud to play this integral role in helping travellers feel more confident in their booking decisions.”
To qualify for a Certificate of Excellence, hotels must maintain an overall TripAdvisor bubble rating of at least four out of five.
View Best Western’s full list of winners at http://www.bestwestern.com.au/tripadvisor-2016-coe-winners/