22 January, 2016
Guest satisfaction continues to reach new highs for Best Western Hotels & Resorts, with TripAdvisor revealing four Best Western properties in regional Australia and one in Auckland, New Zealand have been recognised in the 2016 TripAdvisor Travellers’ Choice Awards.
For the 14th year, TripAdvisor has highlighted the world’s top properties based on the millions of reviews and opinions collected in a single year from travellers around the globe. The criteria for the awards are simple, yet complex as they require a consistent high ranking in quality reviews as well as user ratings.
Winners were identified in the categories of Top Hotels, Bargain, B&Bs and Inns, Luxury, Service and Small Hotels. The hallmarks of Travellers’ Choice winners are remarkable service, quality and value.
Best Western’s award-winning hotels are:
Best Bargain Hotels: #4 of 25
Top 25 Hotels in Australia: #11 of 25
Top 25 Hotels in Australia: #13 of 25
Top 25 Small Hotels in Australia: #24 of 25
Top 25 Hotels in New Zealand: #12 of 25
“I am honoured to see Best Western PLUS Hovell Tree Inn and all our fellow Best Western properties recognised in year’s Travellers’ Choice awards,” said Chris Inzitari, owner director of Best Western PLUS Hovell Tree Inn in Albury, NSW. “Hotels depend on TripAdvisor, the worldwide review platform to paint an accurate picture of our personalised customer service. For our guests to rate us so highly and provide such generous feedback is very rewarding for hoteliers to be acknowledged for the efforts we have put in. This is an achievement we are very proud of,” he said.
Steve Richards, Best Western Australasia’s Head of Commercial added: “I am delighted our members have achieved such an outstanding accolade. Through the consistent application of the Best Western brand standards, our hotels are recognised more often as the Travellers’ Choice and Certificate of Excellence winners by TripAdvisor.”