Best Western Announces Award Winning Properties for 2016

29 August, 2016


Properties representing all corners of Australia have been recognised in Best Western Australasia’s annual Awards for Excellence at the company’s recent convention held on the Gold Coast.

Presented by main sponsors Telstra, American Express, Concept Amenities, Claude Neon and JB HiFi and Best Western Australasia Chairman and President Ian Sandilands, the chain’s winners for accommodation and service excellence are:

Best Property Staff Member: Bev Gundlach, Best Western Hospitality Inn Carnarvon, WA

Best Western Rewards Champion: Best Western Plus Apollo International Hotel, Charlestown, NSW

Highest Quality Assurance Score: Best Western Plus All Settlers Motor Inn, Tamworth, NSW

Sales & Marketing Champion: Best Western Hamilton Lakeside Motel, Hamilton, VIC

Highest Customer Care Score (three winners):
Best Western Kennedy Drive Motel, Tweed Heads, NSW
Best Western Ascot Lodge Motor Inn, Goondiwindi, QLD
Best Western Lazy Lizard Motor Inn, Port Douglas, QLD

Best Plus Property: Best Western Plus Lake Kawana Hotel, Birtinya, QLD

Most Improvements and Upgrades (two winners):
Best Western New Crossing Place Motel, Seymour VIC
Best Western Albany Motel & Apartments, Albany WA

Best 3 ½ Star Property: Best Western Olde Maritime Motor Inn, Warrnambool, VIC

Best 4 Star Property: Best Western Plus Charles Sturt Suites & Apartments, Wagga Wagga, NSW

Best 4 ½ Star or above Property: Best Western Plus All Settlers Motor Inn, Tamworth, NSW

Sandilands said: “These properties epitomise our company’s vision to lead the industry in superior customer care. I’m delighted to present this year’s awards to those member hotels which have performed above and beyond in every facet of their business and customer care.”